Samlink Group Open Banking - Payment Service - Major Outage

Incident Report for Tink providers Finland

Resolved

This issue has been resolved. We apologize for the inconvenience.
Posted Nov 16, 2025 - 13:10 EET

Investigating

We are currently investigating an issue with the Samlink Group.

- Affected users: 100 %
- Affected flow: Payment Initiation flow
- Start Time: 16/10/2025 01:10 CET
- Bank side error: 502 on error on sepa-credit-transfer endpoint.
- Provider name: fi-poppankki-ob, fi-saastopankki-ob
Posted Nov 16, 2025 - 02:50 EET
This incident affected: POP Pankki and Säästöpankki.